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What Governs Your Account on dolar999

Your use of dolar999 is subject to the terms and conditions set out here — covering account eligibility, payment handling through DANA, OVO, and GoPay, and the rules that apply in regions where access is permitted under local law.

Account Eligibility RulesPayment Terms: DANA, OVO, GoPayJurisdiction-Dependent AccessData Handling PolicyDispute Resolution Process
dolar999 What Governs Your Account on dolar999
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

We collect only the account and transaction data needed to operate your wallet, process payments through DANA, OVO, and GoPay, and verify your identity for withdrawals. Your data is not sold to third parties. You can request a copy of the data we hold on your account, or ask us to correct inaccurate details, by contacting support with your account ID. Cookies are used to keep your session active and to remember your payment preferences — you can manage cookie settings through your browser at any time.

Data Retention

We retain account and transaction records for as long as your account is active and for the period required by applicable financial regulations in your region.

Cookie Policy

Session cookies keep you logged in. Preference cookies remember your wallet choice — DANA, OVO, or GoPay — so you do not have to reselect it each visit.

Account Security

Your account is protected by password authentication and OTP verification on login. Never share your OTP with anyone, including support staff.

Data Requests

To access, correct, or request deletion of your account data, contact support with your registered account ID. We will respond within the timeframe required by applicable law.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, need to request a data review, or want to raise a dispute about your account, our support team handles legal and account queries directly. Players in Bandung and across Indonesia can reach us through the channels below. We aim to respond to formal legal and account queries within one business day.

Team online

Live Chat

Open the chat window from your account dashboard for real-time support on account and policy questions.

Email Support

Send detailed legal or account queries to our support address. Include your account ID and the specific policy section you are referencing.

Account Help Centre

The help centre covers account verification steps, payment matching requirements, and how to submit a formal dispute or data request.

Common Questions About Our Legal Terms

These are the questions we get most often about account rules, data handling, and how our terms apply to your use of the platform.

Accounts are open to individuals in regions where access is permitted under local law. You must meet the eligibility criteria for your jurisdiction before registering.

Payment verification through DANA, OVO, and GoPay requires a name match to confirm the funds belong to the account holder. Mismatches trigger a manual review before any withdrawal is processed.

We collect the account details, transaction records, and identity information needed to operate your wallet and process payments. No data is sold to third parties.

Contact support with your registered account ID and request a data copy. We will respond within the timeframe required by the applicable regulations in your region.

Yes. Raise a dispute through live chat or email support, referencing your account ID and the specific transaction. Our team reviews formal disputes and responds within one business day.

We will notify you of material changes. Continuing to use your account after an update means you accept the revised terms. Check this page periodically for the current version.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.